Fairphone is more than just a company - we are a global leader in sustainable, modular electronics, on a mission to change the electronics industry from the inside out. Built on strong social and environmental values, we are a diverse and inclusive team from all walks of life creating market consumer electronics that make a real impact.
At Fairphone, you will find a supportive and safe space where everyone can be themselves, collaborate openly, and have the freedom to learn and grow - because that’s how we innovate and drive change together! 
So… are you a proactive, self-motivated team player who loves taking initiative and bringing positive energy? Do you thrive in a fast-moving start-up or scale-up environment? Are you a great communicator who values collaboration and embraces different perspectives? And most importantly, do you feel a strong connection to Fairphone’s mission and values? If you're nodding along and thinking, “Yes, that’s me!”, then check out our vacancy below! 
Please know that we acknowledge that we are living in a time where the use of AI can bring many efficiencies and support. However, we want to know the real YOU. Please try to limit the use of AI tools to generate answers to the application; we value authenticity and encourage you to use your creativity! 

• Location: Amsterdam (you should have the right to work in the Netherlands) 
• Hours: 32-40 hours per week
• Deadline to apply: We review applications on a rolling basis. Please apply as soon as possible. 
• Contract duration: The 1st 12-month employment contract with the possibility of extension to permanent.

Fairphone wants to improve its software development strategy, strengthening our DevOps approach. The ultimate end goal is to streamline the integration and automation of recurring processes such as compiling / building / testing / packaging / deploying software artifacts and enabling a continuous delivery and deployment of those artifacts.
We aim for a smooth release process with more automation and quicker and error-proof software builds, avoiding manual work.
The purpose of this role is to lead the improvement of existing and implementation of new DevOps practices, while continuously looking out for improvements on our journey to a world-class Smartphone Manufacturer. 
You will report directly to our Software Longevity team Tech Lead, under our Head of Software Engineering who is reporting to our CTO.

• Extend and maintain the infrastructure for the build and release management of software running on our phones (with tools like Gerrit, Jenkins, GitLab, Jira, etc) in collaboration with IT administrators, software engineering, and validation teams.
• Research and development with our Android software engineers on the infrastructure behind the test automation on (Android) devices, like ATS/OmniLab or LAVA. Test areas are, for example, boot testing, bootloader testing, regression testing, system level testing, Android compliance and stability testing.
• Contribute to extending the hardware of the test lab setup, for example, for automated device recovery, ensuring reliable test environments, etc.
• Handle development, testing, and deployment processes for developing automated CI/ CD pipelines, a combined practice of continuous integration (CI) and continuous delivery (CD) for Android builds.
• Contribute to secure management of release signing and release key management
• Standardize the software images creation to be able to use automated processes across our partners with different formats (qfil, fastboot).
• Provide infrastructure for logging, monitoring, and tracing of CI/CD and server applications with alerts and dashboards in collaboration with our IT team.
• Improve existing pipelines by applying best practices in terms of security and automation.
• Nice-to-have: support the Over-the-Air (OTA) deployment and activities, for example, with Google OTA or Enterprise OTA systems.

• You have a minimum of 5 years of technical experience in a Android Build & Release Engineer or in a DevOps position. 
• You have a degree in computer science or equivalent work experience.
• You have a demonstrable track-record in guiding scale up companies to a next level of technical maturity and making the DevOps setup ready for it.
• You have experience with continuous integration (CI) and continuous deliver (CD) systems and automated test setups (TA). Preferably you also have experience testing electronics and in particular Android devices.
• You are familiar with Agile ways of working.
• You are communicative, stakeholder-centric, and have a hands-on mentality.

• The opportunity to create an impact on the electronics industry around the world.
• A diverse work environment full of international, passionate, warm-hearted team members.
• 25 paid holidays per year (based on a full-time contract) next to the other public holidays in the Netherlands. You’ll also get a day off on your birthday! Additionally, the longer you stay, the more holidays you get! 
• Daily, healthy lunch, organic FairChain coffee, and many more tasty things.
• You will join Fairphone’s collective pension scheme, and we will contribute to building your pension.
• You will receive a MacBook, Fairbuds,  and a Fairphone as working devices.
• Hybrid working model - We are remote-friendly, and you can work up to 60% of your time per month from home or any other location you want. We also contribute up to €250 for your home office set-up.
• Public transport allowance – we fully cover your 2nd class commute from your home to the office
• Bike allowance – We support you with a bike purchase of up to €300, and you’ll also have a yearly repair budget of up to €100! We also cover 23 cents per km for your biking distance from home to the office (or train station) and back!
• Grow with us! We encourage you to develop at Fairphone. That’s why we’ll support your career goals with coaching (Inuka), trainings, workshops, or courses that you can join with your development budget. 
• Kitchen with beautiful views to the IJ waterfront.
• There’s a gym and recreation and yoga rooms in the building where you can build healthy habits, stay active and have fun with your colleagues, as well as a subscription to our mental & physical well-being services (Inuka & Urban Sports)

#LI-DNI

Fairphone is more than just a company - we are a global leader in sustainable, modular electronics, on a mission to change the electronics industry from the inside out. Built on strong social and environmental values, we are a diverse and inclusive team from all walks of life creating market consumer electronics that make a real impact.

At Fairphone, you will find a supportive and safe space where everyone can be themselves, collaborate openly, and have the freedom to learn and grow - because that’s how we innovate and drive change together! 

So… are you a proactive, self-motivated team player who loves taking initiative and bringing positive energy? Do you thrive in a fast-moving start-up or scale-up environment? Are you a great communicator who values collaboration and embraces different perspectives? And most importantly, do you feel a strong connection to Fairphone’s mission and values? If you're nodding along and thinking, “Yes, that’s me!”, then check out our vacancy below! 

Please know that we acknowledge that we are living in a time where the use of AI can bring many efficiencies and support. However, we want to know the real YOU. Please try to limit the use of AI tools to generate answers to the application; we value authenticity and encourage you to use your creativity! 

• Location: Amsterdam (you should have the right to work in the Netherlands) 

• Hours: 32-40 hours per week

• Contract duration: 6 months

• Deadline to apply: We review applications on a rolling basis. Please apply as soon as possible. 

This is a unique opportunity to join our Software Engineering team, where you will be instrumental in developing cutting-edge, full-stack predictive maintenance features for our acclaimed mobile phones. You will drive the creation of sophisticated, data-driven systems designed to preemptively detect and mitigate hardware or software issues. This role signifies a critical strategic shift for Fairphone, moving the maintenance paradigm from reactive fixing to proactive, intelligent intervention, which will directly enhance the longevity and reliability of Fairphone devices, contributing measurably to our mission of building a more sustainable future for mobile technology.

Your profile

• You feel a strong and intrinsic connection with Fairphone’s vision, mission and values.

• You are hands-on, take initiative and see opportunities where others see issues, and apply them via constructive, creative thinking.

• You love technical challenges.

• You embrace diversity in thoughts, opinions, levels of seniority and backgrounds and feel good working with many nationalities in a multicultural environment.

• You are passionate about improving the quality of our software. A small fix delivered to many people has a big impact.

• Designing and developing new features for predictive maintenance for the Android platform to anticipate hardware failures (e.g., battery degradation, storage corruption, overheating), software glitches, or performance bottlenecks. 

• Architect, implement, and maintain the end-to-end stack—from the device kernel (data acquisition) to the cloud (model training/serving) and the Android application (user feedback/alerts).

• Utilise real-time device data, advanced analytics, and machine learning models to accurately anticipate potential failures, degradation, or performance bottlenecks before they impact the user experience.

• Take ownership of both the Android (Frontend) components, including user-facing predictive diagnostics and actionable insights, and the Backend infrastructure (Microservices) necessary for large-scale data ingestion, model serving, and continuous learning.

• Clean and manage large datasets for model training.

• Version, track, package, and deploy models into a production environment, treating ML models as first-class citizens in a CI/CD pipeline.

• Unit and integration testing code for robustness, including edge cases, usability, and general reliability.

• Bug fixing and improving application performance.

• Collaborating with cross-functional teams to define, design, and ship new features.

• Working with data sources and APIs.

• Continuously discovering, evaluating, and implementing new technologies to maximise development efficiency.

• Proven software development experience in Android front-end and back-end development.

• You are a programmer and are comfortable with Kotlin.

• You know about Compose.

• Deep knowledge of the Android SDK.

• Experience with working on Android framework and server-side technologies with Spring Framework.

• Theoretical and practical knowledge of Machine Learning algorithms, Deep Learning concepts, and Neural Network Architectures.

• Familiarity with major AI/ML Frameworks like TensorFlow and PyTorch.

• Experience with Large Language Models (LLMs), including using and integrating APIs, and applying techniques like Retrieval-Augmented Generation (RAG)

• You have experience/knowledge with working in an agile environment.

• You have experience/knowledge working with software development tools such as Git, Gerrit, Gitlab and Jenkins. 

• Excellent debugging skills to solve challenging problems.

• Experience working with remote data via REST, JSON and XML.

• Experience with third-party libraries and APIs.

• A solid understanding of the full mobile development life cycle.

• You appreciate Free and Open Source software and want to collaborate with the community.

1. The opportunity to create an impact on the electronics industry around the world.

2. A diverse work environment full of international, passionate, warm-hearted team members.

3. 25 paid holidays per year (based on a full-time contract) next to the other public holidays in the Netherlands. You’ll also get a day off on your birthday! Additionally, the longer you stay, the more holidays you get! 

4. Daily, healthy lunch, organic FairChain coffee, and many more tasty things.

5. You will join Fairphone’s collective pension scheme, and we will contribute to building your pension.

6. You will receive a MacBook, Fairbuds,  and a Fairphone as working devices.

7. Hybrid working model - We are remote-friendly, and you can work up to 60% of your time per month from home or any other location you want. We also contribute up to €250 for your home office set-up.

8. Public transport allowance – we fully cover your 2nd class commute from your home to the office

9. Bike allowance – We support you with a bike purchase of up to €300, and you’ll also have a yearly repair budget of up to €100! We also cover 23 cents per km for your biking distance from home to the office (or train station) and back!

10. Grow with us! We encourage you to develop at Fairphone. That’s why we’ll support your career goals with coaching (Inuka), trainings, workshops, or courses that you can join with your development budget. 

11. Kitchen with beautiful views to the IJ waterfront.

12. There’s a gym and recreation and yoga rooms in the building where you can build healthy habits, stay active and have fun with your colleagues, as well as a subscription to our mental & physical well-being services (Inuka & Urban Sports)

#LI-DNI

Fairphone is more than just a company - we are a global leader in sustainable, modular electronics, on a mission to change the electronics industry from the inside out. Built on strong social and environmental values, we are a diverse and inclusive team from all walks of life creating market consumer electronics that make a real impact.
At Fairphone, you will find a supportive and safe space where everyone can be themselves, collaborate openly, and have the freedom to learn and grow - because that’s how we innovate and drive change together! 
So… are you a proactive, self-motivated team player who loves taking initiative and bringing positive energy? Do you thrive in a fast-moving start-up or scale-up environment? Are you a great communicator who values collaboration and embraces different perspectives? And most importantly, do you feel a strong connection to Fairphone’s mission and values? If you're nodding along and thinking, “Yes, that’s me!”, then check out our vacancy below! 
Please know that we acknowledge that we are living in a time where the use of AI can bring many efficiencies and support. However, we want to know the real YOU. Please try to limit the use of AI tools to generate answers to the application; we value authenticity and encourage you to use your creativity! 

• Location: Amsterdam (you should have the right to work in the Netherlands) 
• Hours: 32-40 hours per week
• Deadline to apply: We review applications on a rolling basis. Please apply as soon as possible. 
• Contract duration: The 1st 12-month employment contract with the possibility of extension to permanent.

The Fairphone Software Engineering team is seeking a senior Android Telephony & Qualcomm Modem Engineer to redefine device longevity. In this role, you won't just maintain a device; you will architect a more sustainable future for mobile technology by extending the lifecycle of our hardware up to 8 years. You will be the technical anchor for our Telephony and Radio subsystems, bridging the gap between Fairphone’s hardware and the Android OS. Your mission is to master the complexities of the Qualcomm proprietary stack through nearly a decade of Android upgrades. We are looking for an engineer who excels at deep-dive analysis and innovative problem-solving, someone capable of maintaining security and performance long after traditional vendor support ends. Join us in building a fairer, more durable OS that proves high-performance technology can, and should, last.
You will report directly to our Software Longevity team Tech Lead, under our Head of Software Engineering, who reports to our CTO.

High-level responsibilities:

• Integrate and maintain the Android operating system on Fairphone devices.
• Apply expertise on the Android telephony stack and Qualcomm modem firmware on smartphone SoCs in order to implement the continuously changing requirements of network operators, as well as Fairphone’s own telephony-related requirements, maintaining features across upgrading Android system and modem versions.
• Analyze mobile network operator (MNO) partner requirements and features and translate these to corresponding technical specifications for our software stack, specifically with respect to technologies such as 5G and IMS (VoLTE, VoWiFi, RCS, etc.)
• Implement software fixes for specific challenges. Work together with quality teams and testing partners to validate proposed fixes and to ensure integrity of the overall operating system.
• Drive continuous improvement in software quality. 

Key technical areas for which this role carries responsibility:

• Qualcomm telephony stack on Android devices: Implementation of evolving network operator specifications and Fairphone’s unique telephony requirements. You will be responsible for the architectural integrity of these features, ensuring seamless functionality and high-performance connectivity as you bridge legacy and modern software baselines across 8 years of Android OS and modem upgrades.
• Android operating system upgrades: Contribution to the software engineering activities needed for upgrading the devices to newer Android version with a focus on the technical stacks such as Qualcomm’s modem firmware, Android telephony framework, Hardware Abstraction Layer (HAL)/Radio Interface Layer (RIL), the Qualcomm proprietary software stack that bridges between the Android and modem firmware.
• MR and SMR releases: Contribution to ongoing long-term maintenance work, including the continuous development of the Android platform across our entire device portfolio. You will ensure consistent system stability through successive Android versions,, performing root-cause analysis for issues and providing proactive maintenance to uphold high quality standards between major releases.
• Baseline shifts for the OS and SoC: Streamlining of the transition to new Android and Qualcomm software baselines to reduce the turnaround time for OS upgrades and minimize regression risks.
• MNO tech stack sunsets and transitions: Implementation of engineering solutions to navigate the global 2G/3G sunset. You will lead the technical transition for our device portfolio by optimizing Voice over Long-Term Evolution (VoLTE) and Voice over New Radio (VoNR) deployments, ensuring IP Multimedia Subsystem (IMS) stack compatibility across international carriers. This includes the strategic fine-tuning of modem firmware to guarantee seamless connectivity and to ensure compliance with mandatory emergency service (E911/112) across our target country markets.
• Device security: Drive security maintenance initiatives, with a focus on vulnerability assessment and mitigation for legacy components. Evaluate the security impact of End-of-Support software from Qualcomm and third-party suppliers (e.g., eSIM/Secure Element)

• You have a degree in computer science, software engineering, computer engineering, or a similar field, or have equivalent experience in one or more of these fields.
• You have 5+ years of relevant, hands-on experience in the Android ecosystem, specializing in system bring-up, maintenance, and upgrades. You have a proven track record in developing features within the Android Telephony stack and interfacing with Qualcomm modems.
• You possess a rigorous understanding of mobile networking protocols and wireless communication standards.
• You are an expert developer proficient in the core Android and Qualcomm stacks, including C/C++, Rust, Java, and Kotlin. You don't just write code; you architect, test, and implement robust functional requirements.
• You are software quality-driven, used to unit and integration testing, code review tools, and continuous integration.
• You are well-versed in open-source development methodologies and thrive in a collaborative environment.
• You excel at triaging complex bug reports, performing root-cause analysis across hardware/software boundaries, and documenting your findings clearly.
• You are familiar with basic scripting (shell), process automation (Python), and code versioning (Git).
• You are proficient with GNU/Linux operating systems.
• You are proficient in spoken and written English. Most of us are not native English speakers, but that’s the primary language we use internally, as well as with our teams and partners worldwide.

• The opportunity to create an impact on the electronics industry around the world.
• A diverse work environment full of international, passionate, warm-hearted team members.
• 25 paid holidays per year (based on a full-time contract) next to the other public holidays in the Netherlands. You’ll also get a day off on your birthday! Additionally, the longer you stay, the more holidays you get! 
• Daily, healthy lunch, organic FairChain coffee, and many more tasty things.
• You will join Fairphone’s collective pension scheme, and we will contribute to building your pension.
• You will receive a MacBook, Fairbuds,  and a Fairphone as working devices.
• Hybrid working model - We are remote-friendly, and you can work up to 60% of your time per month from home or any other location you want. We also contribute up to €250 for your home office set-up.
• Public transport allowance – we fully cover your 2nd class commute from your home to the office
• Bike allowance – We support you with a bike purchase of up to €300, and you’ll also have a yearly repair budget of up to €100! We also cover 23 cents per km for your biking distance from home to the office (or train station) and back!
• Grow with us! We encourage you to develop at Fairphone. That’s why we’ll support your career goals with coaching (Inuka), trainings, workshops, or courses that you can join with your development budget. 
• Kitchen with beautiful views to the IJ waterfront.
• There’s a gym and recreation and yoga rooms in the building where you can build healthy habits, stay active and have fun with your colleagues, as well as a subscription to our mental & physical well-being services (Inuka & Urban Sports) 

#LI-DNI

Fairphone is more than just a company - we are a global leader in sustainable, modular electronics, on a mission to change the electronics industry from the inside out. Built on strong social and environmental values, we are a diverse and inclusive team from all walks of life creating market consumer electronics that make a real impact.
At Fairphone, you will find a supportive and safe space where everyone can be themselves, collaborate openly, and have the freedom to learn and grow - because that’s how we innovate and drive change together! 
So… are you a proactive, self-motivated team player who loves taking initiative and bringing positive energy? Do you thrive in a fast-moving start-up or scale-up environment? Are you a great communicator who values collaboration and embraces different perspectives? And most importantly, do you feel a strong connection to Fairphone’s mission and values? If you're nodding along and thinking, “Yes, that’s me!”, then check out our vacancy below! 
Please know that we acknowledge that we are living in a time where the use of AI can bring many efficiencies and support. However, we want to know the real YOU. Please try to limit the use of AI tools to generate answers to the application; we value authenticity and encourage you to use your creativity! 

• Location: Amsterdam (you should have the right to work in the Netherlands)
• Start: as soon as possible
• Hours: 40 hours
• Contract duration: The 1st 12-month employment contract with the possibility of extension to permanent 
• Deadline to apply: We review applications on a rolling basis. Please apply as soon as possible, at the latest by January 12

Fairphone is eager to connect with new audiences, scale our sales and grow brand awareness across Europe. This means we sell our products through Fairphone’s own webshop, but also cooperate with commercial partners in the industry, such as network operators, distributors, marketplaces and retailers.

We are looking to hire a Channel Marketing Manager (German-speaking/Swedish-speaking) to support the Brand & Marketing team in effectively promoting our message across the marketing channels of our commercial partners towards B2C audiences. 

As a Channel Marketing Manager, your role is to maximize our reach & sell-out through the commercial partners in your geographical territory. You will develop and coordinate marketing strategies to increase consideration and conversion for Fairphone by leveraging the retail network and brand channels of our partners. You work closely together with our account managers to build the country strategies and our commercial partnerships.

• You are responsible for building and running a strong, engaging channel marketing strategy for our B2C sales partners, which you track and optimize accordingly.
• Plan, develop & evaluate marketing activities with our partners across their channels, such as online presence, store activations, and paid visibility on partner channels. 
• Plan, develop and potentially lead training for our resellers and their salesforce, as well as through our agencies.
• You are responsible for pushing sell-out through planning and executing quarterly plans, as well as establishing a successful long-term relationship with the key accounts.
• Provide commercial partners with the right level of brand and product information and consumer insights, in close collaboration with internal teams.
• Work closely with the internal creative team to develop materials and creative assets for your marketing plans.
• Analyze and report on key marketing KPIs from resellers.
• Ensure accurate and timely budget management.
• Lead partner events/industry fairs in your territory. 
• You work in tandem on the country plan with the Account Manager(s) for your territory.

• You have excellent written and verbal communication skills in English and German and/or Swedish.
• You have 5-7 years of relevant experience, preferably in trade marketing or an equivalent marketing field.
• You have experience in the consumer electronics industry in Europe, preferably in the smartphones or audio category.
• You have a passion for marketing, understand the role of sales and marketing channels, and you’re up to date with the latest industry trends.
• You consistently use data to make decisions. 
• You have experience working with commercial partners and know how to apply a strategy to an account’s business and objectives. 
• You are hands-on, organized and have great planning skills.
• You have strong interpersonal skills, ideally with experience in multi-disciplinary and international teams.
• You are confident in leading projects and negotiations with external stakeholders, including at a high seniority level.
• Preferably, you are familiar with working with macOS, Google Workspace and CRMs.

• The opportunity to create an impact on the electronics industry around the world.
• A diverse work environment full of international, passionate, warm-hearted team members.
• 25 paid holidays per year (based on a full-time contract) next to the other public holidays in the Netherlands. You’ll also get a day off on your birthday! Additionally, the longer you stay, the more holidays you get! 
• Daily, healthy lunch, organic FairChain coffee, and many more tasty things.
• You will join Fairphone’s collective pension scheme, and we will contribute to building your pension.
• You will receive a MacBook, Fairbuds,  and a Fairphone as working devices.
• Hybrid working model - We are remote-friendly, and you can work up to 60% of your time per month from home or any other location you want. We also contribute up to €250 for your home office set-up.
• Public transport allowance – we fully cover your 2nd class commute from your home to the office
• Bike allowance – We support you with a bike purchase of up to €300, and you’ll also have a yearly repair budget of up to €100! We also cover 23 cents per km for your biking distance from home to the office (or train station) and back!
• Grow with us! We encourage you to develop at Fairphone. That’s why we’ll support your career goals with coaching (Inuka), trainings, workshops, or courses that you can join with your development budget. 
• Kitchen with beautiful views to the IJ waterfront.
• There’s a gym and recreation and yoga rooms in the building where you can build healthy habits, stay active and have fun with your colleagues, as well as a subscription to our mental & physical well-being services (Inuka & Urban Sports) 

Fairphone is more than just a company - we are a global leader in sustainable, modular electronics, on a mission to change the electronics industry from the inside out. Built on strong social and environmental values, we are a diverse and inclusive team from all walks of life creating market consumer electronics that make a real impact. At Fairphone, you will find a supportive and safe space where everyone can be themselves, collaborate openly, and have the freedom to learn and grow - because that’s how we innovate and drive change together! So… are you a proactive, self-motivated team player who loves taking initiative and bringing positive energy? Do you thrive in a fast-moving start-up or scale-up environment? Are you a great communicator who values collaboration and embraces different perspectives? And most importantly, do you feel a strong connection to Fairphone’s mission and values? If you're nodding along and thinking, “Yes, that’s me!”, then check out our vacancy below! Please know that we acknowledge that we are living in a time where the use of AI can bring many efficiencies and support. However, we want to know the real YOU. Please try to limit the use of AI tools to generate answers to the application; we value authenticity and encourage you to use your creativity!

• Location: Amsterdam (you should have the right to work in the Netherlands), hybrid.
• Hours: 40 hours per week. Monday to Friday.
• Start: ASAP
• Contract duration: 7 months (with possibility of extension)
• Deadline to apply: We review applications on a rolling basis. Please apply as soon as possible.

As a Customer Support Agent, your role is to ensure an excellent customer experience by promptly responding to customer queries and providing the necessary account, logistics and after-sales support. You are an essential Fairphone ambassador, helping drive customer love while gathering valuable customer feedback! You are based in the Netherlands and able to commute to our Amsterdam office. The first three weeks of onboarding take place at our Amsterdam office. After that, our standard hybrid policy applies, allowing you to work from home up to 60% of your time.

Achieve high customer satisfaction and loyalty by: 

• Accurately supporting customers across a range of issue complexities and request types, primarily through chat and e-mail communication.
• Working autonomously to ensure cases are fully resolved, following established workflows, management guidelines, and your own sound judgement. 
• Collaborating cross-functionally to escalate and resolve issues when needed. 
• Communicating empathetically, clearly, and in a timely manner, always in line with our brand voice. 
• Contributing to product improvement by collecting, managing, and sharing customer feedback. 

Advance our CS strategy by: 

• Meeting defined efficiency and quality KPI targets. 
• Reporting trends and insights to your team lead in a timely manner. 
• Proactively contributing to the continuous improvement of support processes, including cross-functional initiatives. 
• Fostering a culture where quality is a core principle.

Must haves:

• Fluency in English (C1 or higher), both written and spoken. 
• A strong passion for delivering exceptional customer service and setting a high standard.
• Excellent written and verbal communication skills with a customer-focused mindset. 
• Empathy and patience when dealing with customers. 
• Strong digital literacy and the ability to work with multiple tools and systems. 
• Solid problem-solving skills and attention to detail. 
• Ability to work accurately and follow established processes. 
• Comfort working in a fast-paced environment and managing multiple tasks simultaneously. 
• Willingness to continuously learn and develop new skills. 
• A positive, collaborative attitude to help management drive and land changes seamlessly within the team. 

Nice to haves: 

• Fluency in Dutch and/or German. 
• Knowledge of Android phones and interest in solving software related issues. 
• Experience with CRM systems (e.g. Zendesk). 
• Previous experience in customer support or similar role. 
• Experience in the consumer electronics industry, preferably in after-sales, sales, or marketing functions. 
• Experience in logistics or supply chain operations. 
• Experience using and/or training internal AI tools to support team efficiency. 
• Experience with ERP systems (e.g. Odoo). 
• Experience contributing to process improvements.

• The opportunity to create an impact on the electronics industry around the world. 
• A diverse work environment full of international, passionate, warm-hearted team members. 
• 25 paid holidays per year (based on a full-time contract) next to the other public holidays in the Netherlands. You’ll also get a day off on your birthday! Additionally, the longer you stay, the more holidays you get! 
• Daily, healthy lunch, organic FairChain coffee, and many more tasty things. 
• You will join Fairphone’s collective pension scheme, and we will contribute to building your pension. 
• You will receive a MacBook, Fairbuds, and a Fairphone as working devices. 
• Hybrid working model - We are remote-friendly, and you can work up to 60% of your time per month from home or any other location you want. We also contribute up to €250 for your home office set-up.
• Public transport allowance – we fully cover your 2nd class commute from your home to the office 
• Bike allowance – We support you with a bike purchase of up to €300, and you’ll also have a yearly repair budget of up to €100! We also cover 23 cents per km for your biking distance from home to the office (or train station) and back! 
• Grow with us! We encourage you to develop at Fairphone. That’s why we’ll support your career goals with coaching (Inuka), trainings, workshops, or courses that you can join with your development budget.
• Kitchen with beautiful views to the IJ waterfront.
• There’s a gym and recreation and yoga rooms in the building where you can build healthy habits, stay active and have fun with your colleagues, as well as a subscription to our mental & physical well-being services (Inuka & Urban Sports)

Fairphone is more than just a company - we are a global leader in sustainable, modular electronics, on a mission to change the electronics industry from the inside out. Built on strong social and environmental values, we are a diverse and inclusive team from all walks of life creating market consumer electronics that make a real impact.
At Fairphone, you will find a supportive and safe space where everyone can be themselves, collaborate openly, and have the freedom to learn and grow - because that’s how we innovate and drive change together! 
So… are you a proactive, self-motivated team player who loves taking initiative and bringing positive energy? Do you thrive in a fast-moving start-up or scale-up environment? Are you a great communicator who values collaboration and embraces different perspectives? And most importantly, do you feel a strong connection to Fairphone’s mission and values? If you're nodding along and thinking, “Yes, that’s me!”, then check out our vacancy below! 
Please know that we acknowledge that we are living in a time where the use of AI can bring many efficiencies and support. However, we want to know the real YOU. Please try to limit the use of AI tools to generate answers to the application; we value authenticity and encourage you to use your creativity! 

Location: Amsterdam (you should have the right to work in the Netherlands) 
Hours: 40hours per week
Start: ASAP
Contract duration: The 1st 12-month employment contract with the possibility of extension to permanent 
Deadline to apply: We review applications on a rolling basis. Please apply as soon as possible.

As Technical Delivery Manager for New Product Introductions (NPI), you will lead the end-to-end delivery of product development for smartphones, audio devices and/or accessories. This role is all about managing the technical process by which Fariphone’s consumer electronic devices are designed and developed. This includes managing timelines, risks, and cross-functional stakeholder alignment to ensure that overarching business objectives are met. As part of the Strategic Delivery Office, you will also play a key role in promoting continuous improvement and building organizational capabilities, to drive consistent, high-quality project outcomes throughout our organization.

Key objectives

• Drive Strategic Project Execution

Lead the end-to-end delivery of complex, technical and cross-functional NPI projects, from concepting and supplier selection through development, go-to-market and launch.  Ensure timely execution, effective risk management, and alignment with organizational goals. 

• Strengthen Collaboration and Continuous Improvement

Champion best practices, drive process improvements, and strengthen project management capabilities to support long-term organizational growth, adaptability and cross-functional collaboration. Provide standardized tools, frameworks, and support to enhance consistency and quality across all initiatives.

Key responsibilities 

• Drive the delivery of New Product Introduction projects, spanning one or multiple business lines and involving stakeholders from a variety of disciplines.
• Own the full project trajectory: define scope, success criteria, and ensure timely execution and delivery. Capture learnings for continuous improvement. 
• Lead day-to-day project operations, including resource coordination, chairing meetings and tackling (technical) bottlenecks. 
• Manage project risks, ensuring accurate assessment and timely mitigations. Use proper lines of escalation when and where necessary. 
• Report (and coordinate reporting from others) to stakeholders and senior leadership on milestones, decisions, deliverables, risks, dependencies, and issues. 
• Mentor colleagues to enhance overall delivery capabilities and organizational maturity. Establish and uphold project management best practices, tools and policies across the organization.

Qualifications & Experience:

• Bachelor’s degree in a relevant engineering field
• 10 years of working experiencing, including 5+ years of experience in project or program management for product development in the consumer tech industry
• Track record in developing and launching physical products at a global scale (regulatory, localization, ramp-up)
• Proficiency in Agile and Waterfall methodologies and tools
• Strong communication skills in English (oral, written); preference for candidates that are also able to communicate in Mandarin

Skills:

• Deep understanding of NPI stages: concept, feasibility, prototyping (EVT/DVT/PVT), ramp-up and launch
• Strong technical and analytical skills to understand constraints and work with project contributors to evaluate trade-offs in both product and business objectives 
• Ability to proactively identify risks across design, engineering, supply chain, quality, and certification trajectories
• Experience running scenarios and modeling delays and mitigations (for example, design slips, sourcing issues) and able to coordinate between technical and non-technical teams
• Adaptability; experience working in dynamic environments with shifting priorities; resilient in the face of delays, setbacks, or redesigns
• Strong leadership, communication, and problem-solving skills
• Strong organizational capabilities; ability to manage relationships, timelines, budgets 

Nice-to-Haves:

• PMP certification or equivalent
• Experience managing projects with Jira
• Master’s degree or additional certifications
• Experience with process improvement (e.g., Six Sigma) and agile transformation.

• The opportunity to create an impact on the electronics industry around the world.
• A diverse work environment full of international, passionate, warm-hearted team members.
• 25 paid holidays per year (based on a full-time contract) next to the other public holidays in the Netherlands. You’ll also get a day off on your birthday! Additionally, the longer you stay, the more holidays you get! 
• Daily, healthy lunch, organic FairChain coffee, and many more tasty things.
• You will join Fairphone’s collective pension scheme, and we will contribute to building your pension.
• You will receive a MacBook, Fairbuds,  and a Fairphone as working devices.
• Hybrid working model - We are remote-friendly, and you can work up to 60% of your time per month from home or any other location you want. We also contribute up to €250 for your home office set-up.
• Public transport allowance – we fully cover your 2nd class commute from your home to the office
• Bike allowance – We support you with a bike purchase of up to €300, and you’ll also have a yearly repair budget of up to €100! We also cover 23 cents per km for your biking distance from home to the office (or train station) and back!
• Grow with us! We encourage you to develop at Fairphone. That’s why we’ll support your career goals with coaching (Inuka), trainings, workshops, or courses that you can join with your development budget. 
• Kitchen with beautiful views to the IJ waterfront.
• There’s a gym and recreation and yoga rooms in the building where you can build healthy habits, stay active and have fun with your colleagues, as well as a subscription to our mental & physical well-being services (Inuka & Urban Sports) 

#LI-DNI

Fairphone is more than just a company - we are a global leader in sustainable, modular electronics, on a mission to change the electronics industry from the inside out. Built on strong social and environmental values, we are a diverse and inclusive team from all walks of life creating market consumer electronics that make a real impact. At Fairphone, you will find a supportive and safe space where everyone can be themselves, collaborate openly, and have the freedom to learn and grow - because that’s how we innovate and drive change together! So… are you a proactive, self-motivated team player who loves taking initiative and bringing positive energy? Do you thrive in a fast-moving start-up or scale-up environment? Are you a great communicator who values collaboration and embraces different perspectives? And most importantly, do you feel a strong connection to Fairphone’s mission and values? If you're nodding along and thinking, “Yes, that’s me!”, then check out our vacancy below! Please know that we acknowledge that we are living in a time where the use of AI can bring many efficiencies and support. However, we want to know the real YOU. Please try to limit the use of AI tools to generate answers to the application; we value authenticity and encourage you to use your creativity!

• Location: Amsterdam (you should have the right to work in the Netherlands), hybrid.
• Hours: 40 hours per week. Monday to Friday.
• Start: ASAP
• Contract duration: 7 months (with possibility of extension)
• Deadline to apply: We review applications on a rolling basis. Please apply as soon as possible.

As a Technical Support Agent, your role is to ensure an excellent customer experience by supporting customers with complex hardware and software troubleshooting for their Fairphone smartphone and audio devices. You are an essential Fairphone ambassador, helping drive customer love while gathering valuable customer feedback! You will be based in the Netherlands and able to commute to our Amsterdam office. The first three weeks of onboarding will take place at our Amsterdam office. After that, our standard hybrid working policy applies, allowing you to work from home for up to 60% of your time.

Achieving high customer satisfaction and loyalty by: 

• Accurately and successfully supporting customers across a range of hardware and software issue complexities, providing technical support mainly via e-mail. 
• Working autonomously to ensure cases are fully resolved, following established workflows, management guidelines, and your own sound judgement. 
• Collaborating cross-functionally to escalate and resolve issues when needed. 
• Communicating empathetically, clearly, and in a timely manner, always in line with our brand voice. 
• Contributing to product improvement by collecting, managing, and sharing customer feedback. 

Advancing our CS strategy by: 

• Meeting defined efficiency and quality KPI targets. 
• Reporting trends and insights to your team lead in a timely manner. 
• Proactively contributing to the continuous improvement of support processes, including cross-functional initiatives. 
• Fostering a culture where quality is a core principle.

Must haves: 

• Fluency in English (C1 or higher), both written and spoken. 
• Extensive knowledge of Android OS 
• Affinity with smartphones and audio products 
• Analytical mindset focused on diagnosing and troubleshooting hardware and software issues correctly. 
• A strong passion for delivering exceptional and empathetic customer service 
• Excellent written and verbal communication skills with a customer-focused mindset and ability to translate technical jargon into comprehensible information for everyday users. 
• Strong digital literacy and the ability to work with multiple tools and systems. 
• Solid problem-solving skills and attention to detail. 
• Ability to work accurately and follow established processes. 
• Comfort working in a fast-paced environment and managing multiple tasks simultaneously. 
• Willingness to continuously learn and develop new skills. 
• A positive, collaborative attitude to help management drive and land changes seamlessly within the team. 

Nice to haves: 

• Experience with external repair and maintenance of consumer electronics. 
• Software development skills, i.e. knowledge of coding and various coding languages. 
• Experience with CRM systems (e.g. Zendesk). 
• Previous experience in customer support or similar role. 
• Experience using and/or training internal AI tools to support team efficiency. 
• Experience with ERP systems (e.g. Odoo). 
• Experience contributing to process improvements. 
• Familiarity with alternative operating systems, i.e. e/OS, Micro G, Ubuntu touch. 
• A Bachelor’s degree.

• The opportunity to create an impact on the electronics industry around the world. 
• A diverse work environment full of international, passionate, warm-hearted team members. 
• 25 paid holidays per year (based on a full-time contract) next to the other public holidays in the Netherlands. You’ll also get a day off on your birthday! Additionally, the longer you stay, the more holidays you get! 
• Daily, healthy lunch, organic FairChain coffee, and many more tasty things. 
• You will join Fairphone’s collective pension scheme, and we will contribute to building your pension. 
• You will receive a MacBook, Fairbuds, and a Fairphone as working devices. 
• Hybrid working model - We are remote-friendly, and you can work up to 60% of your time per month from home or any other location you want. We also contribute up to €250 for your home office set-up.
• Public transport allowance – we fully cover your 2nd class commute from your home to the office 
• Bike allowance – We support you with a bike purchase of up to €300, and you’ll also have a yearly repair budget of up to €100! We also cover 23 cents per km for your biking distance from home to the office (or train station) and back! 
• Grow with us! We encourage you to develop at Fairphone. That’s why we’ll support your career goals with coaching (Inuka), trainings, workshops, or courses that you can join with your development budget.
• Kitchen with beautiful views to the IJ waterfront.
• There’s a gym and recreation and yoga rooms in the building where you can build healthy habits, stay active and have fun with your colleagues, as well as a subscription to our mental & physical well-being services (Inuka & Urban Sports)

Fairphone is more than just a company. We are a global leader in sustainable, modular electronics on a mission to change the industry from the inside out. Built on strong social and environmental values, we are a diverse and inclusive team from all walks of life creating consumer electronics that make a real impact.
At Fairphone you will find a supportive and safe space where everyone can be themselves, collaborate openly and have the freedom to learn and grow. That is how we innovate and drive change together.
So… are you a proactive, self-motivated team player who brings energy to every project? Do you thrive in a fast-moving scale-up environment? Are you a strong communicator who values teamwork and embraces different perspectives? And most importantly, do you feel a genuine connection to Fairphone’s mission and values? If you are nodding along and thinking “Yes, that’s me”, then keep reading.
Please know that we recognise that AI tools can be helpful, but we want to see the real you. Please keep AI use to a minimum in your application. We value authenticity and encourage you to bring your own creativity.

• Location: Amsterdam (you must have the right to work in EU)
• Hours: 40 per week
• Start: ASAP
• Contract duration: The 1st 12-month employment contract with the possibility of extension to permanent 
• Deadline to apply: We review applications on a rolling basis. Please apply as soon as possible. 

As a Video Producer you will help shape how Fairphone shows up on screen. You will work within our in-house Studio team to craft high-quality video content that brings our products, mission and stories to life. Your work will range from fast-paced social edits to polished hero films for campaigns.
The role focuses on video editing and motion design, supported by hands-on cinematography and photography. You will collaborate closely with our Creative Director, Art Director and fellow Studio creatives, as well as our Brand, Marketing and Impact teams. You’ll help translate ideas into engaging visual narratives that connect with our community and reflect Fairphone’s values.
Success in this role means delivering thoughtful, well-crafted videos that feel distinctly Fairphone, contributing to a smooth and collaborative production process and staying curious about new techniques and tools that can elevate our storytelling.

Key responsibilities:

• Edit a wide range of video content, including product explainers, campaign films, interviews, behind-the-scenes stories and social snippets
• Create motion graphics and animations that support key messages and elevate our creatives
• Participate in shoots by supporting cinematography, lighting setups and capturing additional footage or photography when needed
• Translate creative briefs into clear video concepts and narrative structures
• Prepare edits across multiple formats, platforms and aspect ratios and languages
• Work closely with the Studio team on planning, pre-production, filming and post-production
• Manage and organise project files, footage and asset libraries for smooth workflow and future re-use
• Give and receive constructive feedback, contribute ideas during creative sessions and support continuous development of our visual language
• Ensure final deliverables are well-crafted, on brand and on schedule

Key Objectives:

• Video Quality and Consistency: Deliver creative video content that strengthens our brand presence across all channels.
• Storytelling Impact: Produce work that supports core Brand and Marketing objectives and resonates with our audience.
• Cross-Team Collaboration: Work closely with Studio, Brand, Marketing and other teams to bring concepts to life and manage feedback constructively.
• Process Improvement: Help refine our post-production workflows, templates and project organisation to increase efficiency.

• Hands-on editing and motion design work in Adobe Premiere Pro and After Effects
• Reviewing project plans, responding to feedback and refining edits
• Preparing cut-downs and adaptations for a wide range of platforms and channels
• Supporting on set during studio or location shoots
• Participating in creative reviews, brainstorms and planning sessions
• Organising footage, project files and exports for seamless handover and archiving

• 3 to 5 years experience in video filming, editing and motion design, ideally within an in-house studio, production company, agency or content-driven brand
• Strong skills in Adobe Premiere Pro and After Effects; experience with DaVinci Resolve is a plus
• A good eye for cinematography and photography
• Solid understanding of pacing, storytelling and sound design
• Experience working across different social platforms and their video formats
• Strong communication skills in English; Dutch, German or French are a plus
• Comfortable working with macOS, Google Workspace and project management tools

• The opportunity to create an impact on the electronics industry around the world.
• A diverse work environment full of international, passionate, warm-hearted team members.
• 25 paid holidays per year (based on a full-time contract) next to the other public holidays in the Netherlands. You’ll also get a day off on your birthday! Additionally, the longer you stay, the more holidays you get! 
• Daily, healthy lunch, organic FairChain coffee, and many more tasty things.
• You will join Fairphone’s collective pension scheme, and we will contribute to building your pension.
• You will receive a MacBook, Fairbuds,  and a Fairphone as working devices.
• Hybrid working model: We are remote-friendly and also contribute up to €250 toward your home office set-up.
• Public transport allowance – we fully cover your 2nd-class commute from your home to the office
• Bike allowance – We support you with a bike purchase of up to €300, and you’ll also have a yearly repair budget of up to €100! We also cover 23 cents per km for your biking distance from home to the office (or train station) and back!
• Grow with us! We encourage you to develop at Fairphone. That’s why we’ll support your career goals with coaching (Inuka), trainings, workshops, or courses that you can join with your development budget. 
• Kitchen with beautiful views to the IJ waterfront.
• There’s a gym in the building where you can build healthy habits, stay active and have fun with your colleagues, as well as a subscription to our mental & physical well-being services (Inuka & Urban Sports) 

Fairphone is more than just a company - we are a global leader in sustainable, modular electronics, on a mission to change the electronics industry from the inside out. Built on strong social and environmental values, we are a diverse and inclusive team from all walks of life creating market consumer electronics that make a real impact.
At Fairphone, you will find a supportive and safe space where everyone can be themselves, collaborate openly, and have the freedom to learn and grow - because that’s how we innovate and drive change together! 
So… are you a proactive, self-motivated team player who loves taking initiative and bringing positive energy? Do you thrive in a fast-moving start-up or scale-up environment? Are you a great communicator who values collaboration and embraces different perspectives? And most importantly, do you feel a strong connection to Fairphone’s mission and values? If you're nodding along and thinking, “Yes, that’s me!”, then check out our vacancy below! 

Please know that we acknowledge that we are living in a time where the use of AI can bring many efficiencies and support. However, we want to know the real YOU. Please try to limit the use of AI tools to generate answers to the application; we value authenticity and encourage you to use your creativity! 

• Location: Amsterdam (you should have the right to work in EU) 
• Hours: 40 hours per week
• Start: ASAP
• Contract duration: The 1st 12-month employment contract with the possibility of extension to permanent.
• Deadline to apply: We review applications on a rolling basis. Please apply as soon as possible. 

As a Visual Designer at Fairphone, you’ll translate our brand story into attractive, on-brand visual designs. You have in-depth knowledge of typography, layout, color, iconography and a keen eye for detail to create engaging visuals across all channels in multiple languages. 

This is an exciting opportunity for a creative mind who wants to use their talents to contribute to a values-driven organization. In this role, you’ll support the Brand team as a flexible design layer. Working closely with our Creative Director, Art Director and Creative Operations & Project Manager, you will take the lead on day-to-day creative briefs and asset production. You will help to maintain and develop our templates and guidelines as well as joining creative sessions and brainstorms to generate new ideas for content and creatives. You will work closely with the Brand & Marketing team, and also collaborate across the business with the Commercial team, Product team and Impact team.

Key Objectives

• Design Quality & Consistency: Achieve a high standard of brand compliance, ensuring all assets are consistently on-brand, leading to an engaging and cohesive multichannel experience.
• Campaign Impact: Create visually inspiring assets that demonstrably improve core Brand & Marketing KPIs, and resonate with our target audience.
• Collaboration: Work closely within Brand & Marketing, as well as other teams throughout the business to bring ideas to life. Proactively keep stakeholders up-to-date and manage feedback and final delivery of assets. 
• Process Improvement: Proactively identify and implement ways to increase design speed and efficiency, such as building out new reusable components within our design library.

Your Key Responsibilities 

• Multi-Channel Asset Creation: Design and deliver visual assets across all channels, including digital ads, social media, emails, landing pages, POS and event collateral etc.
• Strategic Translation: Take ownership of sometimes complex creative briefs, translating marketing goals into clear, compelling, and brand-compliant visual solutions in multiple languages.
• Efficiency & Quality: Maintain a high standard of design quality while working efficiently to manage multiple deadlines in a fast-paced, scale-up environment.
• Creative Collaboration: Proactively collaborate with Brand & Marketing, Commercial, and Product teams, integrating feedback constructively, communicating with stakeholders effectively, and ensuring design consistency across all assets.
• Grow your skills and creativity: opportunities to leverage and develop your creative skills across digital, print, motion, illustration, photography etc. depending on your areas of interest and to help continuously expand the team’s creative capabilities. We’re a flexible company and want to help you continuously grow and develop. 
• Proactive Communication & Strategy: Effectively communicate with stakeholders, not being afraid to question a brief or make new suggestions to elevate the work, and actively keep everyone in the loop regarding project status and deadlines.
• Design System Management: Utilise and contribute to the existing guidelines and templates to ensure visual coherence and speed up asset production across digital platforms.

• Design Production (Adobe/Figma): Spend the majority of time hands-on, designing new graphics, layouts, and animations using Adobe Creative Suite (Photoshop, Illustrator, After Effects) and Figma.
• Planning & Communication: Start the day by reviewing Design Planning & Basecamp, clarifying and implementing feedback from stakeholders.
• Digital Asset Adaptation: Adjust existing campaign visuals and templates for different digital ad sizes, platforms, and multiple languages.
• Creative Review & Iteration: Participate in design brainstorms and feedback sessions, and iterate on designs based on constructive input. Bring ideas and suggestions to design reviews and creative meetings and help to continuously develop and improve our brand and processes.
• File Management: Meticulously prepare and organize final files (print-ready PDFs, web-optimized PNGs/JPEGs, organized source files) for handoff to developers, printers, or agencies.

• You have 3-5 years of experience in visual design / digital design / graphic design, preferably in multicultural environments on either brand or agency side
• You have formal training in design (Graphic Design / Visual Communication etc.)
• You have excellent written and verbal communication skills in English; Dutch, German and French are a plus! 
• You are confident working in Adobe Creative Suite and Figma
• Preferably, you are familiar with working with macOS, Google Workspace, and Basecamp.

• The opportunity to create an impact on the electronics industry around the world.
• A diverse work environment full of international, passionate, warm-hearted team members.
• 25 paid holidays per year (based on a full-time contract) next to the other public holidays in the Netherlands. You’ll also get a day off on your birthday! Additionally, the longer you stay, the more holidays you get! 
• Daily, healthy lunch, organic FairChain coffee, and many more tasty things.
• You will join Fairphone’s collective pension scheme, and we will contribute to building your pension.
• You will receive a MacBook, Fairbuds,  and a Fairphone as working devices.
• Hybrid working model: We are remote-friendly and also contribute up to €250 toward your home office set-up.
• Public transport allowance – we fully cover your 2nd-class commute from your home to the office
• Bike allowance – We support you with a bike purchase of up to €300, and you’ll also have a yearly repair budget of up to €100! We also cover 23 cents per km for your biking distance from home to the office (or train station) and back!
• Grow with us! We encourage you to develop at Fairphone. That’s why we’ll support your career goals with coaching (Inuka), trainings, workshops, or courses that you can join with your development budget. 
• Kitchen with beautiful views to the IJ waterfront.
• There’s a gym in the building where you can build healthy habits, stay active and have fun with your colleagues, as well as a subscription to our mental & physical well-being services (Inuka & Urban Sports).

We are looking for a hands-on Business Development Manager to expand our B2B team in Germany. This role is specifically designed for a channel-growth expert who understands how to navigate the German B2B Reseller landscape to reach Enterprise and Government clients. You will join a passionate team working to prove that fair business is good business.

Here’s the Challenge
As our Business Development Manager for Germany, you will be at the forefront of shifting the mobile industry from a "disposable" model to a "durable" one. Your mission is to prove to German enterprises that sustainability is not just a moral choice, but a superior financial strategy.
From day one, you will lead the expansion of our B2B reseller network, positioning Fairphone as the premier solution for companies looking to lower their Total Cost of Ownership (TCO) through device longevity and repairability. You will act as a strategic consultant to our partners, helping them show their clients how Fairphone directly contributes to achieving ESG targets and complying with the German Supply Chain Due Diligence Act (LKSG). You aren't just selling a phone; you are delivering a long-term ROI and a future-proof mobile estate.

Your responsibilities

• Reseller Management: Prospect, onboard, and manage a network of B2B resellers, VARs (Value Added Resellers), and IT service providers across Germany.
• Channel Enablement: Conduct training and workshops for reseller sales teams to ensure they can effectively pitch Fairphone’s unique sustainability and repairability story.
• Sales Lifecycle: Manage the full sales cycle from initial lead generation through the channel to deal closure.
• Forecasting & Funnel: Maintain a clean, accurate sales funnel and provide reliable forecasting for the German B2B market.
• Market Strategy: Develop and execute a Go-To-Market (GTM) plan that aligns with Fairphone’s mission and local market nuances (e.g., ESG requirements and the Lieferkettengesetz).
• Brand Ambassadorship: Represent Fairphone at key industry events, trade shows, and partner conferences in the DACH region.
• Internal Collaboration: Work closely with Marketing and Supply Chain teams to ensure seamless delivery and tailored support for your partners.

Your Profile

• B2B Channel Expert: You have a deep understanding of how the German reseller ecosystem works.
• Storyteller: You possess the rare ability to translate complex ethical and environmental values into a compelling commercial business case.
• Self-Starter: You thrive in an entrepreneurial, fast-paced environment and take full ownership of your territory.
• Linguistic Precision: Native-level proficiency in German and excellent professional English are mandatory.

• 3+ years of experience in Business Development or Account Management within the German mobile phone or ICT industry.
• Mandatory: Proven track record of managing and growing B2B Reseller partnerships.
• Preferred: A strong existing network within the German Mobile Network Operators (MNOs) sales teams
• Strategic Planning: Experience building successful partnerships from scratch and developing long-term account plans.
• Technical Literacy: Familiarity with CRM tools and Google Workspace; ability to build business cases in Google Sheets.
• Collaborative Mindset: Experience working cross-functionally in a multicultural team.

• The opportunity to create an impact on the electronics industry around the world.
• A diverse work environment full of international, passionate, warm-hearted team members.
• 25 paid holidays per year (based on a full-time contract) next to the other public holidays in the Netherlands. You’ll also get a day off on your birthday! Additionally, the longer you stay, the more holidays you get! 
• Daily, healthy lunch, organic FairChain coffee, and many more tasty things.
• You will join Fairphone’s collective pension scheme, and we will contribute to building your pension.
• You will receive a MacBook, Fairbuds,  and a Fairphone as working devices.
• Hybrid working model - We are remote-friendly, and you can work up to 60% of your time per month from home or any other location you want. We also contribute up to €250 for your home office set-up.
• Public transport allowance – we fully cover your 2nd class commute from your home to the office
• Bike allowance – We support you with a bike purchase of up to €300, and you’ll also have a yearly repair budget of up to €100! We also cover 23 cents per km for your biking distance from home to the office (or train station) and back!
• Grow with us! We encourage you to develop at Fairphone. That’s why we’ll support your career goals with coaching (Inuka), trainings, workshops, or courses that you can join with your development budget. 
• Kitchen with beautiful views to the IJ waterfront.
• There’s a gym and recreation and yoga rooms in the building where you can build healthy habits, stay active and have fun with your colleagues, as well as a subscription to our mental & physical well-being services (Inuka & Urban Sports)