Join our team

Fairphone employees are striving to make the world a better place, but we don’t take ourselves too seriously. We’re looking for new team members who share our mindset and want to use their talents to create positive change.

Fairphoners Are

  • Proactive

    You take initiative and look for opportunities

  • Creative

    You solve problems in inventive ways

  • Transparent

    You’re open and not afraid to share

  • Positive

    You’re upbeat and have a great attitude

  • Collaborative

    You love teamwork and embrace different thoughts and opinions

  • Flexible

    You thrive in a fast-paced environment driven by change

Current vacancies

Taiwan

Chemical Compliance & Supplier Data Manager full-time • permanent • experienced

About Fairphone

Fairphone is more than just a company - we are a social enterprise on a mission to change the electronics industry from the inside out. Built on strong social and environmental values, we are a diverse and inclusive team from all walks of life creating market consumer electronics that make a real impact.

At Fairphone, you will find a supportive and safe space where everyone can be themselves, collaborate openly, and have the freedom to learn and grow - because that’s how we innovate and drive change together! 

Please know that we acknowledge that we are living in a time where the use of AI can bring many efficiencies and support. However, we want to know the real YOU. Please try to limit the use of AI tools to generate answers to the application; we value authenticity and encourage you to use your creativity! 

  • Location: Taipei / China Mainland

  • Hours: 40 hours per week

  • Start: 1 September / 1 October

  • Deadline to apply: Jul 31, 2025

About your role

The Chemical Compliance and Supplier Data Manager will be part of Fairphone’s Impact Innovation Team, while working closely with our Product team as well as with our suppliers. This means you will be working closely with colleagues based in Europe and Asia, as well as our suppliers based primarily in China. You can communicate well with these different audiences.

This position will ensure that our suppliers provide accurate and timely information on the product composition, the materials used in our products and sustainability data of our suppliers. You will ensure Fairphone can demonstrate compliance with relevant chemical legislations (ROHS, REACH, etc.). You will further develop Fairphone’s leadership on chemicals management, both for materials in product and process chemicals, in line with industry best practices (or beyond). As our need to collect data from suppliers expands, you will ensure this is managed well, and that the systems and processes to collect the information are as smooth as possible for both Fairphone and our suppliers. 

Key Responsibilities & Objectives

Key Objectives
  • Manage the collection and analysis of product and supplier data 
  • Lead and further develop chemicals management

Your Key Responsibilities 
1. Manage product & supplier data 
  • Ensure that our suppliers provide accurate and timely information on the product composition, the materials used in our products, and other relevant information from (sub-)suppliers. Your responsibilities will include:
  • Manage and oversee the execution, update and improvement of the digital “Green Product Management (GPM)” system, used to collect a variety of product, compliance and sustainability data from (sub-)suppliers.  This data includes Full Material Declarations (FMDs), Bill of Materials, chemical usage, mineral due diligence (incl. 3TG, cobalt, mica and battery minerals using CMRT and EMRT), recycled materials and certifications, supplier locations and sustainability due diligence data. This would also include engagement with the GPM system provider.
  • Lead and plan the data collection schedule, ensuring our final assembly (ODM partners) collect (sub-)supplier data through the GPM system. Follow-up with (sub-)suppliers to ensure timely and complete submission of data. 
  • Assisting (sub-)suppliers in improving their data input process and accuracy, building their knowledge and capacity for effective and accurate data collection.
  • Verifying the accuracy and completeness of the submitted data (especially for FMDs), following up with suppliers, most of whom are currently based in China, to ensure errors are corrected and gaps are filled. This also involves engaging with Fairphone’s internal teams, requesting (sub-)suppliers to further check and report the product composition (both substance and weight), and conducting additional research to find supporting evidence to corroborate and verify the data provided by the  sub-suppliers  and to correct the data where necessary.
  • Collaborating with internal teams, including the social & environmental due diligence manager, to ensure data consistency and to support the achievement of product compliance and sustainability KPIs.
2. Lead and further develop chemicals management 
  • Ensure Fairphone’s products are in line with our Restricted Substances List (RSL) and relevant regulations on chemicals (ROHS, REACH, etc), and advance Fairphone’s leadership on chemicals used in manufacturing and in products. This will include:
  • Monitor and oversee testing for chemicals compliance against REACH, RoHs, and other existing regulations, in collaboration with the Product Certification Manager who ensures contracting of laboratories and compiles documentation.
  • Monitor ongoing compliance to substances restriction legislation, and oversee (pro-active) testing against Fairphone’s Restricted Substances List (RSL), incl. the restrictions that go beyond regulatory compliance
  • Manage chemical due diligence in line with the Responsible Business Alliance’s (RBA) Chemical Due Diligence Leadership Program, identify risks in the supply chain, oversee the collection of data and reporting, and ensure (sub-) supplier readiness for upcoming legislation.  
  • Collect and review information on process chemicals (using the PCDC-tool)
  • Participate in relevant industry and multi-stakeholder initiatives (RBA, CEPN) related to chemical management, oversee the collection of data and reporting.  
  • Ownership of the Fairphone RSL, reviewing and updating it regularly to incorporate upcoming developments in REACH, ROHS and other relevant chemical legislation, industry best practices and common restriction lists.
  • Support with reporting the data and evidence as required by governmental agencies, customers, investors, consumer facing rankings and ecolabels and other relevant stakeholders with regards to chemical compliance. 

Your Skills & Experience

  • You have a minimum of 5 years experience in chemical and product compliance. 

  • Mandarin native speaker and fluent in English

  • You have a background in Chemical Engineering or material science. 

  • Proven track record in ensuring product compliance with regulatory or company-specific requirements on chemical substances.

  • Experience with electronic product composition and/or experience in electronics supply chains highly desired, including reporting of Full Material Declarations.

  • Experience in engaging directly with (sub-)suppliers to obtain and improve data, and experience managing the collection of proof on material content from suppliers. 

  • Adept at collecting, analysing, verifying and reporting data, including through digital product or supply chain management systems

  • Independent self-starter who takes ownership, and collaborates across several teams and is motivated to contribute to advancing Fairphone’s chemicals and sustainability agendas

What Fairphone can offer you?

  1. The opportunity to create an impact on the electronics industry around the world.

  2. A diverse work environment full of international, passionate, warm-hearted team members.

  3. Paid holidays and social security arrangements according to Taiwanese/Chinese labor law. 

  4. You will receive a MacBook, Fairbuds,  and a Fairphone as working devices.

  5. Grow with us! We encourage you to develop at Fairphone. That’s why we’ll support your career goals with coaching (Inuka), trainings, workshops, or courses that you can join with your development budget.

find out more and apply ↪

Amsterdam

Customer Support Data Analysts full-time • permanent • experienced

About Fairphone

Fairphone is more than just a company - we are a social enterprise on a mission to change the electronics industry from the inside out. Built on strong social and environmental values, we are a diverse and inclusive team from all walks of life creating market consumer electronics that make a real impact.

At Fairphone, you will find a supportive and safe space where everyone can be themselves, collaborate openly, and have the freedom to learn and grow - because that’s how we innovate and drive change together! 

So… are you a proactive, self-motivated team player who loves taking initiative and bringing positive energy? Do you thrive in a fast-moving start-up or scale-up environment? Are you a great communicator who values collaboration and embraces different perspectives? And most importantly, do you feel a strong connection to Fairphone’s mission and values? If you're nodding along and thinking, “Yes, that’s me!”, then check out our vacancy below! 

Please know that we acknowledge that we are living in a time where the use of AI can bring many efficiencies and support. However, we want to know the real YOU. Please try to limit the use of AI tools to generate answers to the application; we value authenticity and encourage you to use your creativity! 

  • Location: Amsterdam

  • Hours: 40 hours per week

  • Start: ASAP

  • Deadline to apply: We review applications on a rolling basis. Please apply as soon as possible.

About your role

As the Data Analyst within our Customer Support team, your primary responsibility is to support the team by regularly tracking key performance metrics and conducting in-depth analyses of support operations. You'll help uncover insights that drive better customer experiences and more efficient support processes.

Your day-to-day will include generating reports, analyzing trends in customer queries and ticket volumes, conducting A/B tests on support initiatives, and deep-diving into the performance of various channels and tools. By using a variety of analytics tools and techniques, you’ll help identify what’s working, where the gaps are, and how we can continuously improve both customer satisfaction and team effectiveness.

You’ll also contribute to improving the quality and structure of our data, ensuring that insights are clearly presented and actionable. Your work will help foster a more data-driven mindset within the Customer Support team and beyond.

You report to the Head of Customer Support and collaborate closely with Product, Business Operations, Supply Chain, and Quality teams.

Key Responsibilities & Objectives

  • Monitor and report on key Customer Support metrics (e.g., response times, resolution rates, customer satisfaction, contact reasons) on a weekly, monthly, and ad-hoc basis.

  • Analyze trends in customer contacts, support performance, and service quality to identify opportunities for continuous improvement.

  • Conduct A/B tests and experiments to evaluate changes in support workflows, self-service tools, and AI messaging.

  • Build and maintain dashboards and visualisations to ensure insights are accessible and actionable for stakeholders.

  • Work closely with Customer Support management to support workforce planning, ticket routing, and process optimisations with data.

  • Improve efficiency, data quality and infrastructure by collaborating cross-functionally with internal and external partners to ensure reliable tracking and reporting.

Core Activities

  • Manage and improve the Support data model

  • Support team members with ad-hoc analysis or data requests

  • Monitor Customer Support and traffic trends

  • Contribute to the evaluation of tactical and strategic initiatives 

  • Document key Customer Support data processes

Your Skills & Experience

Must-Have 

Technical & Analytical

  • Proficiency in data analysis tools such as Tableau, Power BI, Google Sheets, Microsoft Excel, among others.

  • Ability to create clear and actionable dashboards and reports.

  • Strong analytical mindset and ability to interpret data to generate insights.

  • Understanding of Customer Support metrics (e.g., CSAT, resolution time, first contact resolution.)

Communication & Collaboration

  • Ability to translate complex data into clear, accessible insights.

  • Experience presenting findings to both technical and non-technical stakeholders.

  • Collaborative mindset and experience working cross-functionally.

Self-Management

  • Strong organisational skills and the ability to manage multiple tasks and deadlines.

  • Proactive, curious, and solution-oriented approach to problem-solving.

Nice-to-Have 

Technical & Analytical

  • Experience with Python or R for advanced data analysis

  • Knowledge of A/B testing design and interpretation

  • Familiarity with customer support tools (e.g., Zendesk)

  • Understanding of ETL (Extract, Transform, Load) processes and data infrastructure.

  • Experience with implementing BI tools.

Business & Customer Understanding

  • Familiarity with customer journey mapping and experience principles

  • Ability to connect support data to wider business objectives

  • Exposure to high-volume automation implementations or ticket routing optimisation.

What Fairphone can offer you?

  1. The opportunity to create an impact on the electronics industry around the world.

  2. A diverse work environment full of international, passionate, warm-hearted team members.

  3. 25 paid holidays per year (based on a full-time contract) next to the other public holidays in the Netherlands. You’ll also get a day off on your birthday! Additionally, the longer you stay, the more holidays you get! 

  4. Daily, healthy lunch, organic FairChain coffee, and many more tasty things.

  5. You will join Fairphone’s collective pension scheme, and we will contribute to building your pension.

  6. You will receive a MacBook, Fairbuds,  and a Fairphone as working devices.

  7. Hybrid working model - We are remote-friendly, and you can work up to 60% of your time per month from home or any other location you want. We also contribute up to €250 for your home office set-up.

  8. Public transport allowance – we fully cover your 2nd class commute from your home to the office

  9. Bike allowance – We support you with a bike purchase of up to €300, and you’ll also have a yearly repair budget of up to €100! We also cover 23 cents per km for your biking distance from home to the office (or train station) and back!

  10. Grow with us! We encourage you to develop at Fairphone. That’s why we’ll support your career goals with coaching (Inuka), trainings, workshops, or courses that you can join with your development budget. 

  11. Kitchen with beautiful views to the IJ waterfront.

  12. There’s a gym and recreation and yoga rooms in the building where you can build healthy habits, stay active and have fun with your colleagues, as well as a subscription to our mental & physical well-being services (Inuka & Urban Sports) 

find out more and apply ↪
Odoo Web Lead Developer full-time • permanent • experienced

About Fairphone

Fairphone is more than just a company - we are a social enterprise on a mission to change the electronics industry from the inside out. Built on strong social and environmental values, we are a diverse and inclusive team from all walks of life creating market consumer electronics that make a real impact.
At Fairphone, you will find a supportive and safe space where everyone can be themselves, collaborate openly, and have the freedom to learn and grow - because that’s how we innovate and drive change together! 
So… are you a proactive, self-motivated team player who loves taking initiative and bringing positive energy? Do you thrive in a fast-moving start-up or scale-up environment? Are you a great communicator who values collaboration and embraces different perspectives? And most importantly, do you feel a strong connection to Fairphone’s mission and values? If you're nodding along and thinking, “Yes, that’s me!”, then check out our vacancy below! 
Please know that we acknowledge that we are living in a time where the use of AI can bring many efficiencies and support. However, we want to know the real YOU. Please try to limit the use of AI tools to generate answers to the application; we value authenticity and encourage you to use your creativity! 

  • Location: Amsterdam 
  • Start: ASAP
  • Hours: 32 - 40 hours 
  • Deadline to apply: ASAP

About your role

As our Odoo Web Lead Developer, you will contribute to the implementation of our webshop and website. As the Web Technical lead, you will support and maintain our Odoo e-commerce platform, support and guide the developers, but also contribute to further developments. You have the experience and skills to support Fairphone in the next growth phase, to support the company on its journey to a world-class Smartphone Manufacturer.

Key Responsibilities & Objectives

  • Technical responsibility of the Odoo web platform.
  • Guide and support the web developers (3-4 people)
  • Analyze, diagnose and resolve errors related to our Odoo webshop and website. Troubleshoot code and process-level problems efficiently.
  • Design, code and test new stories, with a focus on the backend rather than the frontend. Executing all the implementation stages of a story, from concept to final hand-off.
  • Being proactive in implementing the best web experience to deliver more conversion-boosting features for our Direct Sales channel.

Your Skills & Experience

Must-have

  • You have a relevant degree (e.g. MBO, HBO, or Bachelor) in IT or possess similar levels of experience, thinking, and working.
  • You have a minimum of 5 years of experience in a similar role.
  • You have a deep understanding of Odoo webshop and its whole ecosystem (Odoo).
  • You have experience with DevOps and Odoo server management.
  • You have experience with Python and JavaScript programming. 
  • You have experience in website optimization and SEO management.
  • You have experience with external API integration.
  • You are familiar with code versioning (Git).
  • You are accurate in your work, capable of working independently.
  • You are proficient in spoken and written English. Most of us are not native English speakers, but that’s the primary language we use internally, as well as with our teams and partners worldwide.

Nice-to-have

  • Experience with Alumio is a plus. 
  • Experience with an agile way of working (sprints).
  • Knowledge of web analytics.
  • Good understanding of fundamental design principles.

What Fairphone can offer you?

  1. The opportunity to create an impact on the electronics industry around the world.
  2. A diverse work environment is full of international, passionate, warm-hearted team members.
  3. You will have 25 paid holidays per year (based on a full-time contract) next to the other public holidays in the Netherlands. You’ll also get a day off on your birthday! And what’s more: the longer you stay, the more holidays you get!
  4. For a very small contribution you can join the daily and healthy lunch. We also serve organic FairChain coffee and many more tasty things.
  5. You will join Fairphone’s collective pension scheme and we will contribute to building your pension.
  6. You will receive a MacBook and a Fairphone as working devices.
  7. Flexible work location - we are hybrid-friendly. We also contribute up to €250 for your home office set-up. Please note: even though we are hybrid-friendly, we can only hire people who live in the Netherlands or are open to moving to the Netherlands and hold a Dutch citizen service number (BSN).
  8. Relocation Support - Fairphone will reimburse the cost of a one-way train (if applicable) ticket to the Netherlands, arrange an appointment at the municipality and provide all the necessary information so that your arrival and settlement in the Netherlands will be smooth and pleasant!
  9. Public transport allowance – we fully cover your 2nd class commute from your home to the office.
  10. AND Bike allowance – we support you with a bike purchase of up to €300, and you’ll have a yearly repair budget of up to €100, too!
  11. Grow with us! We encourage you to develop at Fairphone. That’s why we’ll support your career goals with coachings, trainings, workshops, or courses that you can join with your development budget.
  12. There’s a gym and recreation and yoga rooms in the building where you can build healthy habits, stay active, and have fun with your colleagues.
find out more and apply ↪
People Intern full-time • intern • entry-level

About Fairphone

Fairphone is more than just a company - we are a social enterprise on a mission to change the electronics industry from the inside out. Built on strong social and environmental values, we are a diverse and inclusive team from all walks of life creating market consumer electronics that make a real impact.

At Fairphone, you will find a supportive and safe space where everyone can be themselves, collaborate openly, and have the freedom to learn and grow - because that’s how we innovate and drive change together! 

So… are you a proactive, self-motivated team player who loves taking initiative and bringing positive energy? Do you thrive in a fast-moving start-up or scale-up environment? Are you a great communicator who values collaboration and embraces different perspectives? And most importantly, do you feel a strong connection to Fairphone’s mission and values? If you're nodding along and thinking, “Yes, that’s me!”, then check out our vacancy below! 

Please know that we acknowledge that we are living in a time where the use of AI can bring many efficiencies and support. However, we want to know the real YOU. Please try to limit the use of AI tools to generate answers to the application; we value authenticity and encourage you to use your creativity! 

  • Location: Amsterdam. Since this role requires knowledge of Dutch labour law, a degree from a Dutch university is required. 

  • Hours: 40 hours per week

  • Start: ASAP

  • Duration: 6 months

  • Deadline to apply: We review applications on a rolling basis. Please apply as soon as possible. 

About your role

Are you passionate about people and eager to gain hands-on experience in a dynamic, purpose-driven environment? As a People Team Intern, you'll play a key role in supporting our HR operations, with a strong focus on Dutch labour law, HR administration, and process improvement. Working closely with our People & Legal team, you'll help ensure our practices are smooth, compliant, and continuously improving. This is a unique opportunity to dive into the world of People & Culture, contribute to meaningful projects, and grow your HR expertise.

Key learning goals and what you will be working on

  • Support Core HR Operations

  • Contribute to Recruitment & Onboarding

  • Assist with Employee Engagement Initiatives

  • Learn and Contribute to HR Projects

  • Gain Exposure to Compliance & HR Policies

  • Develop Professional Skills

Key Responsibilities & Objectives

  • Support the People & Culture team with HR administrative tasks, including contract management and maintaining personnel files.

  • Assist in ensuring compliance with Dutch labour law and internal policies.

  • Support data entry and reporting in our HRIS system (Personio).

  • Participate in internal audits and help keep HR documentation up-to-date, GDPR-proof, and compliant.

  • Respond to employee requests and provide support with documentation such as employer declarations, L&D agreements, etc.

  • Support in initiatives related to employee growth and performance.

  • Assist with posting vacancies, scheduling interviews, and ensuring smooth onboarding experiences for new hires.

  • Take part in ongoing HR initiatives, such as process improvements and culture-building projects.

Your Skills & Experience

  • Educational background in Human Resources, (Dutch) Labour Law, Business Administration, or a related field.

  • Understanding of Dutch employment law and HR compliance.

  • Strong administrative and organizational skills with high attention to detail.

  • Proactive and eager to learn in a fast-paced, mission-driven environment.

  • Good communication skills in English (Dutch is also a plus) 

  • Discreet and trustworthy when handling sensitive information.

What Fairphone can offer you?

  1. The opportunity to create an impact on the electronics industry around the world.

  2. A diverse work environment full of international, passionate, warm-hearted team members.

  3. 12,5 paid holidays per year (based on a 6-month full-time agreement) next to the other public holidays in the Netherlands. 

  4. Financial compensation for the internship.

  5. Daily, healthy lunch, organic FairChain coffee, and many more tasty things.

  6. You will receive a MacBook, Fairbuds,  and a Fairphone as working devices for the duration of your internship.

  7. Hybrid working model - We are remote-friendly, and you can work up to 60% of your time per month from home or any other location you want.

  8. Public transport allowance – we fully cover your 2nd class commute from your home to the office

  9. Bike allowance – you will have a yearly repair budget of up to €100!

  10. Kitchen with beautiful views to the IJ waterfront.

  11. There’s a gym and recreation and yoga rooms in the building where you can build healthy habits.

find out more and apply ↪
Sales Enablement Manager full-time • permanent • experienced

About Fairphone

Fairphone is more than just a company - we are a social enterprise on a mission to change the electronics industry from the inside out. Built on strong social and environmental values, we are a diverse and inclusive team from all walks of life creating market consumer electronics that make a real impact.

At Fairphone, you will find a supportive and safe space where everyone can be themselves, collaborate openly, and have the freedom to learn and grow - because that’s how we innovate and drive change together! 

So… are you a proactive, self-motivated team player who loves taking initiative and bringing positive energy? Do you thrive in a fast-moving start-up or scale-up environment? Are you a great communicator who values collaboration and embraces different perspectives? And most importantly, do you feel a strong connection to Fairphone’s mission and values? If you're nodding along and thinking, “Yes, that’s me!”, then check out our vacancy below! 

Please know that we acknowledge that we are living in a time where the use of AI can bring many efficiencies and support. However, we want to know the real YOU. Please try to limit the use of AI tools to generate answers to the application; we value authenticity and encourage you to use your creativity! 

  • Location: Amsterdam

  • Hours: 40 hours per week

  • Start: ASAP

  • Monthly Gross Salary: 3900€ - 4300€

  • Deadline to apply: ASAP

About your role

As our Sales Enablement Manager, you will play a pivotal role in maximizing the effectiveness and productivity of our sales organization. You will empower our Partner Managers and Channel Marketing Managers to exceed targets by equipping them with the knowledge, skills, and tools they need. This includes owning the development and delivery of sales training, optimizing the use of our CRM (Odoo) and other sales tools for optimal seller efficiency, and driving continuous improvements in sales processes and methodology. 

We are looking for a proactive, detail-oriented problem-solver with 4+ years of proven Sales Enablement experience, strong proficiency in leveraging CRM and data visualization tools, excellent analytical abilities, and strong communication skills, all within the fast-paced consumer electronics market.

Key Responsibilities & Objectives

Key objectives

The Sales Enablement Manager plays a pivotal role in driving sales force excellence and revenue growth by ensuring our Partner Sales and Channel Marketing teams are highly effective, intelligent, and well-supported in a rapidly evolving consumer electronics market.

  • Optimize Sales Tool Utilization: Own the creation and delivery of comprehensive training materials related to sales tools, processes, and sophisticated data insights. You will empower our commercial teams with the knowledge and skills to leverage our sales infrastructure to its fullest potential.

  • Enhance Sales Efficiency & Productivity: Document, streamline, and embed best practices into the sales process to reduce friction and free up our Partner Managers’ time for more valuable customer engagement. Ensure the CRM (Odoo) and other sales technologies are effectively leveraged by sales teams through simplifying workflows and configuring the tools to support sales goals and reporting.

  • Provide Actionable Enablement Insights: Measure the impact and effectiveness of enablement programs and content, using data to continuously refine strategies and investments.

Key responsibilities

  • CRM Administration & Optimization: Act as a key liaison with IT to ensure CRM (Odoo) and other sales tools are configured and utilized optimally to support sales workflows and enablement initiatives. Continuously look out for potential system enhancements, application changes or new tools to improve efficiency and support sales objectives. Manage enhancements prioritisation, briefing, testing and verification of delivered solutions. Drive the adoption of sales technologies by providing clear guidance, training, and troubleshooting support for sales teams.

  • Sales Process Documentation & Optimization: Identify bottlenecks and inefficiencies in the sales cycle, specifically focusing on how improved processes and enablement interventions can boost overall sales effectiveness. Document sales processes and workflows to ensure clarity and consistency across the team.

  • Sales Training & Enablement: Design, develop, and deliver comprehensive onboarding programs for new sales hires, covering product knowledge, sales methodologies, company processes, and tool proficiency. Sharpen and document sales partner onboarding process and train sales partners.

  • Sales Compensation Support: Partner with Finance and Sales Leadership to ensure sales teams clearly understand and are motivated by our internal sales incentive and external sales partner programs. Develop training and communication materials to support effective execution related to compensation goals. Lead a project to automate the administration, calculation, and reporting of our internal sales incentive and external sales partner programs.

  • Data Analysis & Reporting: Develop, maintain, and automate recurring sales reports and dashboards (e.g. pipeline, forecast, performance against target, win/loss rates, channel performance) to provide sales leadership and individual contributors with real-time insights. Own the creation, curation, and maintenance of a centralized, up-to-date sales content library (e.g. sales playbooks, competitor analysis, customer success stories).

  • Sales Forecasting Support: Provide guidance and training to sales teams on best practices for accurate sales forecasting within the CRM, helping to ensure data quality that supports strategic analysis.


Your Skills & Experience

Experience:

  • 4+ years of dedicated experience in a Sales Enablement or Sales Operations role.

  • Proven track record of designing, developing, and delivering impactful sales enablement programs.

Technical Proficiency:

  • CRM Expertise: Strong proficiency in leveraging and optimizing CRM platforms (e.g., Salesforce, HubSpot CRM, Odoo), including reporting and dashboarding for enablement metrics. Knowledge of Odoo CRM is a significant plus.

  • Spreadsheet Mastery: Expert-level Excel/Google Sheets skills, including complex formulas, pivot tables, and data modeling.

  • Data Visualization Tools: proficiency with data visualization and dashboarding tools (e.g., Looker Studio, Tableau, Power BI) is a plus.

  • SQL proficiency for querying and analyzing sales data is a plus.

Analytical & Problem-Solving:

  • Exceptional analytical skills with the ability to translate complex data into clear, actionable insights and strategic recommendations.

  • Strong critical thinking and problem-solving abilities, capable of identifying root causes and developing practical solutions.

Communication & Collaboration:

  • Excellent verbal and written communication skills, with the ability to present complex information clearly and concisely to diverse audiences.

  • Ability to bridge technical language to commercial language and vice versa.

  • Excellent presentation, facilitation, and training delivery skills.

  • Proven ability to work collaboratively in a cross-functional environment.

Business Acumen:

  • Deep understanding of the entire sales lifecycle, various sales methodologies, and key performance indicators (KPIs).

  • A keen interest in the consumer electronics market and its unique sales dynamics (e.g. channel sales, product lifecycles, promotional impacts).

Mindset:

  • Detail-oriented with a high degree of accuracy.

  • Proactive, self-starter who thrives in a fast-paced, ever-evolving environment.

  • Ability to manage multiple priorities, projects, and stakeholders effectively.

What Fairphone can offer you?

  1. The opportunity to create an impact on the electronics industry around the world.

  2. A diverse work environment full of international, passionate, warm-hearted team members.

  3. 25 paid holidays per year (based on a full-time contract) next to the other public holidays in the Netherlands. You’ll also get a day off on your birthday! Additionally, the longer you stay, the more holidays you get! 

  4. Daily, healthy lunch, organic FairChain coffee, and many more tasty things.

  5. You will join Fairphone’s collective pension scheme, and we will contribute to building your pension.

  6. You will receive a MacBook, Fairbuds,  and a Fairphone as working devices.

  7. Hybrid working model - We are remote-friendly, and you can work up to 60% of your time per month from home or any other location you want. We also contribute up to €250 for your home office set-up.

  8. Public transport allowance – we fully cover your 2nd class commute from your home to the office

  9. Bike allowance – We support you with a bike purchase of up to €300, and you’ll also have a yearly repair budget of up to €100! We also cover 23 cents per km for your biking distance from home to the office (or train station) and back!

  10. Grow with us! We encourage you to develop at Fairphone. That’s why we’ll support your career goals with coaching (Inuka), trainings, workshops, or courses that you can join with your development budget. 

  11. Kitchen with beautiful views to the IJ waterfront.

  12. There’s a gym and recreation and yoga rooms in the building where you can build healthy habits, stay active and have fun with your colleagues, as well as a subscription to our mental & physical well-being services (Inuka & Urban Sports) 

find out more and apply ↪

Benefits

  • Get the chance to make an impact across the globe

  • Enjoy a tasty lunch everyday

  • Join an amazing international team

  • If you take public transport to work, we’ll support the costs

Keep track of our latest vacancies on LinkedIn

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