Blog - Page 24 of 35

We’re sorry to keep you waiting: an update from Customer Support
Product 04 August 2016
At Fairphone, we take customer satisfaction very seriously. Which is why we want to apologize from the bottom of our hearts for the slow response to your support requests in recent weeks and months. We know that we’re failing to meet your expectations. You have every right to be annoyed ...
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Closing the Loop: The garbage collectors of the mobile industry
Reuse and Recycling 14 July 2016
Tons of mobile phones are thrown away every year, in part because we replace them so frequently. Much of this electronic waste (e-waste) ends up in countries with unsafe and unregulated recycling practices, contributing to health and environmental problems. At Fairphone, our aim is to improve the entire lifecycle of ...
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Fairphone 1 upgrade to Android KitKat 4.4 coming soon
All 30 June 2016
We’ve got some happy news for Fairphone 1 owners: A full upgrade to Android 4.4 KitKat is on its way! It’s been quite the journey to get this far, but thanks to the persistence of our software team, we’re almost there. Read the latest news and updates in this dedicated ...
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Fairphone 2 good vibrations with conflict-free tungsten
All 20 June 2016
Today we’ve got a new reason to celebrate: Conflict-free tungsten is now part of the Fairphone supply chain! With this achievement, Fairphone can finally announce that we set up traceable supply chains for all four internationally-recognized conflict minerals. Responsible sourcing that supports local economies After quite a long process, we can ...
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We’ve reached 100,000 Fairphone owners!
News 26 May 2016
Nearly three years ago, we started a crowdfunding campaign to finance the creation of our first-ever phone. We had a modest goal of selling 5,000… and they flew off the virtual shelves much faster than anticipated. So we got bolder and aimed higher. We continued to finance phone production with ...
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How to back up your Fairphone 2
News 12 May 2016
These days, our phones have more in common with computers than those boxy phones that would call by turning a numbered wheel (remember that?!). And just like regular PCs, your pocket-sized “computers” are packed with data and personal information that you certainly don’t want to lose. That’s why we recommend ...
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Releasing the Fairphone 2 Open Operating System
Long-Lasting Design 28 April 2016
Note from the editor: We wrote this post to be accessible to everyone, no matter how technical you are. If you are a developer and want to dive straight into the finer details, head over to code.fairphone.com. It’s finally here! Today we’re publishing our own version of Android for everyone ...
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From the factory to you: Packaging the Fairphone 2
Long-Lasting Design 22 April 2016
From establishing a spare parts supply chain to developing special software features, in the past few months, we’ve been sharing lots of stories about creating the Fairphone 2 and expanding our impact with our latest phone. One topic we haven’t touched on yet is packaging the phone – and, as ...
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How we are fixing the spare parts supply chain so you can repair your Fairphone
News 31 March 2016
To break the cycle of constantly replacing broken or out-of-date phones, we’re designing our phones (and their lifespans) to last as long as possible. That’s why, from the start, we’ve focused on making the Fairphone easy to repair – either by yourself or at a repair center. And one ...
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