Product Archives - Page 6 of 6

What happened with our transparent cases?
Product 08 October 2018
We have recently stopped selling our transparent and black translucent slim cases via our web shop and partners. After doing additional reliability testing we have discovered that they crack more easily, which makes them vulnerable to breakage. If you own a black translucent or transparent case and are experiencing ...
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Supply chain stories: What happened with our phone displays
Product 16 November 2017
Phone screens break sometimes. Even when designed to be durable, and lovingly cared for by their owners, sometimes a phone just gets unlucky. The glass is tough, but not unbreakable – and you can find a lot of phones with cracked displays in the wild. That’s one of the ...
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New camera modules make the Fairphone 2 upgradeable
Long-Lasting Design 20 September 2017
The word is out! We have unveiled the latest accomplishment in our journey for fairer electronics and long-lasting design. By introducing two brand new camera modules, the Fairphone 2 has become the first smartphone with a core function that owners can upgrade by themselves. Now that the dust has ...
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A closer look at the spare parts supply chain
Product 03 August 2017
We recently shared the news that we need to stop supporting the Fairphone 1 — our first attempt at making a fairer smartphone. In his blog post, our founder and CEO Bas van Abel explained some of the reasons why we needed to make this hard decision, including the ...
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Why we had to stop supporting the Fairphone 1
Product 20 July 2017
At the beginning of last week, we announced to Fairphone 1 owners that we have stopped supporting our first phone. Practically speaking, this means that we will no longer sell spare parts for the Fairphone 1, and have stopped developing the software upgrade to Android 4.4. Personally and professionally, this ...
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Fairphone’s online support gets a refresh
Product 02 May 2017
In our last customer support update, we hinted at some improvements we were working on to give you a better experience. And we’re ready to share a big one: have a look at our updated customer support section! We rearranged the layout, improved some content and added a couple ...
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Android 6.0 coming to the Fairphone 2
News 03 April 2017
After months of hard work, our software team is excited to announce that Android 6.0 Marshmallow will soon be available for the Fairphone 2. This upgrade will offer Fairphone owners better security, longer battery life and improved functionality, to name just a few of the advantages. Keep reading to ...
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Scaling up our social enterprise – challenges and achievements
News 22 December 2016
Updated on 9 June: We have updated the Fairphone 2 delivery date to match the current demand and Fairphone 2 stock levels. Starting from 8 June, new Fairphone 2 orders will be delivered by 31 October. We are continually working to shorten this delivery timeframe to get the Fairphone ...
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We’re sorry to keep you waiting: an update from Customer Support
Product 04 August 2016
At Fairphone, we take customer satisfaction very seriously. Which is why we want to apologize from the bottom of our hearts for the slow response to your support requests in recent weeks and months. We know that we’re failing to meet your expectations. You have every right to be annoyed ...
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